Although VOIP has many great qualities, most people focus on their call flexibility and reduced costs. Businesses that use VOIP enjoy a reduction of over 30% in call cost besides other features that they couldn’t get from traditional phones. In addition, there are several other features and options that really make VOIP an attractive offer for businesses especially for those who want access logging, call routing and dialing features.
VIOP and the End of Landline
Currently one of the biggest advantages of VOIP is the cost. As compared to POTS, most domestic calls are free or less expensive. Although international calls are also not costly, in some instances they are also free. A VOIP phone number or a virtual number is not connected to any landline network even though it appears to be connected. This means if you are from another country you could easily make calls at your local rates instead of the higher international rates that apply to those who use landlines. This is because your number appears at the local range even though it’s not.
Also, these phones are versatile and flexible such that the numbers can be assigned to ring in any device such as a home phone, landline phone, or even cell phone. You can also give multiple phones to ring on a single phone. In fact, getting a VOIP is almost a hassle free making it one of the best phones. As long as you have a computer and internet connection there are many providers who are always readily available. You only need to download the software and within a short time you can start calling without any problems
Call Tracking and Lead Generation for Business
VOIP has opened up a whole sector of new business called Call Tracking. For businesses that are looking to generate leads or monitor the effectiveness of their marketing efforts, call tracking can provide analytical data as well as versatility with your inbound lead generation efforts. Software companies such as Boberdoo have been coming out with a specialized lead distribution and call tracking solution that takes advantage of these new advancements of technology.
VOIP as a tracking system
This is basically one of the most interesting features about VOIP. The tracking system is sometimes called track me, follow me, find me, or advanced forwarding. This means it allows you to move with the number wherever you go to. Whether it’s a convention center, office or a home phone, you can always move with the number. Due to this feature, you can always track where your employees are at any given time. It outlines the rules to locations where the handset should not ring.
The VOIP software actually comes with great tracking features especially for businesses who want to analyze a particular marketing campaign. This means it’s the most convenient way to do this without involving a third party. Configuring, adding or removing phone numbers does not cost a lot or pose any problem when it comes to these phones. In fact, after the business campaign you may stop using the number.
To make calls using VOIP you need to have
· Software from the provider.
· A high speed broadband internet connection, cable satellite or anything as long as it’s not a dial up.
· A modem.
· An adaptor for a regular phone or a computer having a microphone.
In most instances, VOIP calls, whether made by VOIP number or regular phone can be received through the computer or directed to a regular phone. Although there are some set VOIP numbers for consumers most of the numbers are usually meant for businesses